A simulated chat with the bot standing between you and canceling your subscription. You cannot win.
Not a real company, and not a real subscription.
Shady retention tactics are commonplace now. At the same time a welll designed and intentioned bot can provide great value and customer service, except when it doesn't. Know your rights.
Chatbots, 2026
React, CSS modules, no API
Three simulated conversations — no actual LLMs are consulted during interaction.
The point was to explore how different layouts and components behave inside a conversational UI, and to design the awkward states — a wait, a dead end, a refusal — to the same finish as the happy path.
Always awake, endlessly patient, often useful, often frustrating. This shareholder-friendly design can sometimes become absolutely infuriating when it doesn't have the option you need or is buggy. True helpfulness often out to be a product decision, and not always the one shareholders prefer. Enjoy the future.